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Remote & Distributed 

Why & How It Works

by Athenaworks | JAN 3 . 2023


As a globally distributed team, we are always reflecting internally on what we do and how we can improve.

This white paper will touch base on how we operate as a team, how we succeed, the benefits of being remote & distributed, and all the ins and outs of how ATHENAWORKS does it.

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Group 2404 Executive Summary

Remote work, once a niche concept, has become mainstream, catalyzed by the COVID-19 pandemic. This white paper highlights the benefits and challenges of remote and distributed teams and provides solutions to pain points in remote operations.

How Remote Teams Enhance Customer Experience:

Remote work offers digital accessibility, enabling efficient client interactions and broader talent acquisition.


Top Benefits of Remote Teams:

Access to diverse talent pools, greater employee autonomy, increased productivity, and a more inclusive work environment.


Managing Employee Engagement & Preventing Isolation:

Employee engagement is vital for remote teams, fostering inclusion, commitment, and shared values. Strategies include building trust, clear communication, and focusing on onboarding and training.


Unified Communication and Collaboration Tools:

Unified Communication and Collaboration (UC&C) tools streamline remote teamwork, enhancing productivity and customer experience. Choosing the right UC&C solution involves assessing functionality, compatibility, and ease of use.


Challenges and Solutions:

Remote work presents challenges like imposter syndrome, second-class citizen syndrome, and burnout. Gain insights on how to address these challenges by fostering equitable work environments, providing regular feedback, and prioritizing employee wellness by implementing feedback processes and programs.